luxurypromise.com

4.1
4.1 Based on 197 reviews

We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going ...

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I purchased a vintage Kelly 28 recently…

I purchased a vintage Kelly 28 recently and had an issue , I contacted the customer care team and explained my issue , Hope and faith responded within the same day and dealt with the issue efficiently , I am very happy with the outcome , Hope is really helpful and does all she can for the customers of LP , excellent customer service .Thankyou Hope and Faith :)

5
Date of experience: Jan 05, 2026

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Business Details

  • We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going through a triple quality control.

    Our aim and mission is to deliver our five-S rule. Safety, Security, Sustainability, Savings and Shopping.

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  • email customercare@luxurypromise.com
  • call 07379281741
  • language https://www.luxurypromise.com

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