I agree 100% with other reviews on their terrible customer service. I first followed them many years ago when they started their business and purchased a few things, their customer service was great and friendly. But recently when i tried to get some enquiries on an item, i had to chased them SEVERAL TIMES. Bad response rate and still no update (its been months). Why have a whatsapp contact and email when you don't bother responding and make your customer chase? Having a larger team but your customer service is even worse now. For that reason alone, I'm not motivated to purchase from them at all.
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