My second purchase with them after a few years. Their customer service got WORSE. They are rude, ignore you, do not give you what you pay for. They do NOT do next day delivery. I have no idea why they say they do. I ordered Thursday and it came Tuesday the next week.My first order came without box and dust bag as promised. They would not compensate me, as you understand the value of a designer bag is in its original boxing too. Instead they send me a crusty box which DID NOT match the original bag. They are not keen to help. But they have time for 1000 lives a day?! There is a 1-2 day delay in getting a reply. They can’t reserve items, so if they don’t reply to you in time your item could sell out. Just stay away honestly. I regret giving them my custom. Other luxury resellers are so much better and this is why LP will never be better than some others coming up - as they won’t fix their horrible customer service. Their competitors are so much better than them at this.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going through a triple quality control.
Our aim and mission is to deliver our five-S rule. Safety, Security, Sustainability, Savings and Shopping.
See more
