I am long term customer of this platform, however the service is becoming low quality while the prices are rising. They cancel orders without a word of an apology, they lost a shipment from Japan and failed to tell me until I contacted them myself (after a month had passed from the time of purchase). Hope from customer services is lovely and quick to reply, but I expect to know when an item that I have paid for has been lost without having to chase it up myself. Overall, I am finding myself searching for alternative platforms to shop.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going through a triple quality control.
Our aim and mission is to deliver our five-S rule. Safety, Security, Sustainability, Savings and Shopping.
See more
