I have followed luxury promise for years now and up until about a year ago they were brilliant with communication, In the last year it has significantly become impossible to talk to anyone, when trying to message them on WhatsApp and waiting nearly 72 hour as described for a reply always turns into reality which is not been a active in 3 days, amd don’t answer the phone and then when messaged on instagram to ask to book a appointment, they not only see the message but then ignore you, it’s extremely arrogant and rude and quite frankly disrespectful to paying customers, it’s a shame because they have fabulous stock but impossible to see and get any information about seeing it in person really needs sorting out as it’s becoming worse.
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