First, let me say, Luxury Promise is a reputable seller. I purchased an absolutely stunning Loro Piana scarf during a live on Christos’ IG platform on a Saturday morning (2 August). I received the item, unpackaged it and was about to wrap it around my shoulders, when I noticed a few holes and runs, which were not mentioned as callouts when the piece was being shown. Clearly the piece is defective, dry rotted and/or moth eaten. And with the tags attached. I understand pre-owned but there’s an expectation that the seller will disclose callouts so that an informed decision can be made. So disappointed…
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