I was inspired to use LP to sell some items because a popular influencer recommended the company. My initial experience was great; LP sold some new Gucci shoes and Dior Ballerinas on my behalf for a good price. I also left a limited edition LV Neverfill leather tote with them, which is not selling quickly because it was personalised. The bag is otherwise in perfect condition and comes with the box, dustbag, LV ribbons, &c. I am repeatedly asking for the bag to be returned, and I am prepared to collect it, but my messages - via email, What's App, and direct messages to the London store are being ignored. I also left a beautiful Hermes scarf with LP and it has not appeared on the website. Again I have reached out to them and am being ignored.*** EDIT: I have edited my review, as one of LP's representatives, Nikos Nicolaou, contacted me yesterday evening. He was incredibly professional, polite and constructive. We discussed the situation regarding my Neverfill and the Hermes scarf. I am feeling more confident that my concerns will be addressed. I met Nikos on my first visit to LP, and the service was excellent. I have, therefore, upgraded my experience by two stars. I should also say that my items were beautifully photographed and well-marketed on LP's website ***
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