I came across this site while looking for others who have had similar experiences with Lynskey and sadly this confirms my suspicion. I ordered a complete bike from them back in March 2025 because of the 50% promotion. I received a notification that the bike will ship early May, to my disappointment since I was hoping to use the bike for an upcoming bike tour later in the month. May comes and passed and I still have not received any notification at all from Lynskey. A couple months have passed and in July I sent an email to the shipping department and also left a voicemail. After a couple weeks of emailing and calling, I received an email back from a Leslie Rowlls who is part of their shipping department. She tells me that a certain Tim Lynskey will reach out to me with details when he finds out what happened to my order. She also asks me to not cancel yet until I have heard from Tim. Her last email was July 29th and I suspect that I will not hear from Tim (if he is a real person) unless I send another follow-up or call them back. Based on the reviews I've read before me, they use the same line and mention someone from the Lynskey family themselves so we are made to think that our order gets the special treatment. I am now thinking of other actions in addition to cancelling my order, such as writing a review in BBB or lodging a complaint, or taking an idea from a previous reviewer and looking into Tennessee regulators who have oversight over this business. It is very unfortunate since this is my first time trying to buy a bike online from a US company. We spend thousands of dollars and do not even get the courtesy of being informed if our orders have shipped.
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