7/27 Update: Received the bike albeit a day later than FedEx said, but definitely not Lynskey's fault. Other than some minor assembly with basic tools, its ready to go. I will say, the bike is sweet and above expectations. So, even though the wait was long and communication was not the best, it was worth the wait. Lynskey did indicate they are working on better communication after all this, so hopefully others do not run in to the same issue I did. In any case, wrapping up this review and happy to raise my overall rating to four stars!7/23 Update: Received an email today indicating the bike has been shipped and due to arrive on 7/25! They hit their anticipated final ship date which is great. Waiting until I receive the bike before upping to the fourth star.7/7 Update: Received a response from Lynskey with another estimated ship date of 7/23 (two months past the original date) and well past the "worst case scenario" date of 7/3 through 7/8. Going to raise this to two stars for now and hanging in there. Still feel like they need to cover shipping for my troubles.7/7 Update 2: They will not cover the cost of shipping due to the already discounted price, but did offer a number of frame upgrades which is acceptable. Raising to three stars since they are doing their best to make this right.As others have noted, delays, delays, delays and abysmal communication. Yes, I understand the Eagle 90 kit may be delayed on your end, but freaking communicate! If your not going to make your original ship date, let the customer know. I should not have to keep emailing for a dang update (and I really do not care if your short staffed or out of the office. Hire more people! This is a business your running...). If Lynskey cannot provide a new ship date by close of business tomorrow (7/7/2025), I am going to request a refund. If they try to charge me a restocking fee, I am going to open a fraud case with the Tennessee Attorney General. There is no excuse for missing deadlines without communication along with holding my money for months. These bikes are not cheap, so operate a business that is customer focused, communicates and builds a great product. If not, reviews like this are going to crush you! Can a small bike manufacturer like Lynskey really afford to lose customers over a lack in communication and negative reviews?Will keep this updated as time goes along assuming we can work this out and depending on how Lynskey handles this situation. I am willing to hang in there, but they should at least cover the shipping cost at this point.Be aware, they take your money up front, not when they ship the bike. So expect to have nothing in hand for potentially months. This practice along with the lack of communication and failure to deliver goods likely violates the Tennessee Consumer Protection Act (TCPA) which opening a case with the Tennessee AG would facilitate. Hopefully this does not escalate to that point as I want to give Lynskey a chance to redeem themselves and change this one star to a four.Placed order on 3/31. Original shipment date was 5/23 and its now 7/6. I was promised a worst case scenario date of 7/3 through 7/8 so we will see.
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