One day before I needed my taxi I booked for a specific time and paid ahead of time using the app. The next day when my taxi was due they decided to dispatch one a few moments before, however this caused significant delays to picking me up. I'd like to add that I was going to the airport and the reason I book taxis in advance is to have peace of mind on the day of my trip. Instead, I had to go through completely unnecessary stress caused by Lynx. I phoned them 3 times. On the 1st call I was assured the taxi was around the corner and would be with me within minutes. It wasn't. On the 2nd call, the lady assumed I was at a different address, and left me on hold for 5 minutes to chase her operator, before putting the phone down on me. I tried to call a 3rd time to resolve and was met by an incredibly rude woman who didn't seem to understand the importance of pre booking a taxi to an airport. By the time the driver arrived, there was no apology for the late arrival. Their network and communication isn't up to the standard you would expect from other reputable taxi companies and for that reason I will be avoiding in future.
Claim your business profile now and gain access to all features and respond to customer reviews.
South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
