This taxi firm is hideous. How they have a contract with the hospitals across Manchester when they treat poorly children and their carers with contempt is beyond me! They tell you what time they're coming to the house, then come 30mins + early and proceed to spam your phone and beep their horn whilst in my case, I'm getting an unwell child ready. When it's time to transport you home you wait forever and get a taxi that stinks of vape, a driver who is miserable as sin and little understanding of the English language. If you call them, they put you through to the accounts dept. I spoke to Ameera today and she was vile, zero customer service skills. My daughter could hear how she was speaking to me and was in disbelief. When the taxi finally arrived, the taxi driver Abdul was equally foul. Because I had my daughters with me for moral support for my son and it's the holidays he refused to let us in (there was more than enough capacity for them), and because I said this has never been an issue before he decided to cancel the ride. In what world does a taxi firm dealing with sick children have such irrational, rigid rules?? Ended up taking an Uber. I am hating taking my son to the hospital not for what he is going in for daily but having to deal with these awful people, they have no soul. I have enough stress at the moment with a poorly child without dealing with these horrible people.
Claim your business profile now and gain access to all features and respond to customer reviews.
South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
