Appalling customer service. This once high end brand is no longer up with the best, it literally has atrocious standards since being taken over by Estee Lauder. The La Mer sales advisors have become less & less available in department stores with many La Mer not having any advisors at all. La Mer head office operate in unprofessional manner.The products are still good but not the team in the background & their care of consumers unfortunately.Would not continue purchasing from after the problem I encountered with them
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The story of the legendary Crème de la Mer began with an accident and ended with a miracle. Half a century ago, aerospace physicist Dr. Max Huber suffered from burns in a laboratory accident and began a personal quest to transform the look of his skin. ...
