m.cremedelamer.co.uk

1.8
1.8 Based on 21 reviews

The story of the legendary Crème de la Mer began with an accident and ended with a miracle. Half a century ago, aerospace physicist Dr. Max Huber suffered from burns in a laboratory accident and began a personal quest to transform the look of his skin. .....

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ItzLinkTV73
Awful service

Experience in concession Harrods beauty store was awful. First visit was very unfriendly but I did manage to get a sample of the foundation I am trying to purchase. When i went back stating the colour was not quite right I was refused another sample. The woman seemed so put out I had received one in the first place. Her advice on foundation shades was very poor. So i contacted live chat direct with La Mer. Chatted with Daniel who had the most unpleasant unfriendly and unhelpful attitude. Gave no advice other than to check the chart online which i already had looked at and it doesn't really help, he said samples were down to the discretion of the store. So I can't choose online, tehe assistant in store was quite hopeless and rude and online chat was as helpful as a chocolate teapot. You would not think this was high end.

1
Date of experience: Oct 18, 2023

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Business Details

  • The story of the legendary Crème de la Mer began with an accident and ended with a miracle. Half a century ago, aerospace physicist Dr. Max Huber suffered from burns in a laboratory accident and began a personal quest to transform the look of his skin. ...

  • language https://m.cremedelamer.co.uk

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