If i could give zero stars, i would. Could only find a book i wanted on ebay, chose paid for royal mail tracked 48 hour delivery. Asked the seller for the tracking number. He gave me a weird tracking number not royal mail. Turns out he was using aqualine, which was banned by ebay in july 2024. I quickly worked out he was using Amazon to deliver ( Rochester is a distribution centre and Bournemouth is my local Amazon depot). Tracking not updated for days, seller kept telling me it will be delivered tomorrow. Even when i told him he was using a banned way to deliver. Ebay customer support is really bad. Not helping and lying to me.Was delivered outside my communal block, not to my flat door, to be stolen. Seller keeps sending me a picture of it delivered, not listening that it is not my property door. So not delivered as per ebays guidelines. Had he told me he was not using my paid for 48 hour tracked royal mail i would have cancelled my order. When i get my refund, i am never ordering from ebay ever again. It has gone downhill. Now all the chat people are foreign. Just like contacting Amazon. Avoid, do not use ebay.
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