I bought 2 rugs for E1500 from German vendor Morgenland that after two torturous months of delivery/redelivery issues, DPD finally delivered somewhere--just not to me. Vendor did not respond and when I disputed, EBAY SAID CASE CLOSED, BECAUSE DPD TRACKING CLAIMED THEY HAD DELIVERED. Seriously? Why is a vendor's inability to address a package and chose a proper signature-required courier my problem? The only reason I bought the rugs from EBAY is because I assumed EBAY would protect me if anything happened, but I realize I am spoiled by Amazon. EBAY is the opposite of Amazon customer service. EBAY's BUYER PROTECTION IS MEANINGLESS, and maddeningly, there's no way to contact them! You are powerless. Thank goodness my CC let me dispute and I got the money back. And Carpet Vista and Carpet Avenue has much better rugs for same price and infinitely better service, so no reason to buy from EBAY ever again!!
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