Asked for a refund for a laura Ashley lamp I sold in perfect condition. The buyer found a fault. I Sent a pre paid label via Hermes for them to return it.They didn’t use the Hermes option but posted it via Royal Mail To an address I have not lived at for 10 years.Ebay gave them the refund and debited me.I Had not changed my address on eBay. Had they used the Hermes label this would not have happened. The person at the address they sent it to has not received it.So ebay has access to my funds? Is this legal I wonder. I now have no item and have had money taken from my account.
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