I strongly advise everyone to stay away from this platform.
After using the service normally, I accumulated a balance of approximately BRL 2,800. My account was then placed under verification.
I fully cooperated and submitted ALL requested documents, including:
* Driver’s license
* Selfie with ID
* Proof of address
* Bank statements and deposit confirmations
* Additional information requested over time
All documents were accepted, yet they continued asking for more.
After providing everything, my account was suddenly CLOSED under an accusation of “fraud” WITHOUT any evidence or proper explanation.
On top of that:
* My account access has been completely blocked (I cannot log in anymore)
* My funds are still being withheld
* I was informed that further requests regarding this matter would be ignored
This means they not only kept my money but also cut off any possibility of support or resolution.
This is extremely concerning and unacceptable behavior.
There is no transparency, no evidence, and no fair process — only accusations, blocked access, and withheld funds.
Account ID: 1505611117
I am escalating this case to regulatory authorities and consumer protection agencies.
If you value your money, stay away from this platform.
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