macy.com

1.6
1.6 Based on 183 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Charis Johnson
Outstanding Customer Support

This is my first time providing feedback on customer service. I had an exceptional experience on 11/21/2025 at a location. An incredible employee was not only knowledgeable but also friendly. She showed great patience and understanding while assisting another customer with a language barrier, which is often lacking from English-speaking support agents. I didn’t catch her last name, but she truly embodies great customer service. Despite past disappointments, we will continue to shop here because of her exemplary service.

5
Date of experience: Nov 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More