It seems they are cutting corners for profit instead of focusing on customer relations, which is essential for a business. My order process was fine initially, but after the first delivery was returned due to a carrier issue, subsequent deliveries went to the wrong address. After several calls and miscommunications, I am still waiting for a resolution. Ordering from them has been a frustrating experience, even though their prices and products are appealing. They rely on third-party shipping and offer no compensation for their mistakes, which has diminished their reputation.
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