I ordered the White Karl Lagerfeld Maybelle Extra-Large Top Zipper Satchel Handbag, Web ID Number 25531771 that was on sale and received it on March 26th, 2026, and it was supposed to be an extra-large size (measurements of 17.5"W x 12"H x 6"D). When it arrived from the first time I ordered and received it on March 27th, 2026, the bag was actually only 10"W x 6.5"H x 4"D, which was actually a "small handbag" to which, I thought they just shipped the incorrect one. Since it was not as listed, I returned it immediately to my nearest Macy's Store and they re-ordered it again and I received it shortly thereafter, on April 1st, 2026. To no avail, it was the same scenario, the handbag was the exact, same size as previously listed for the small handbag and I immediately returned to my nearby Macy's Store once again. Please be advised that this particular size "Karl Lagerfeld Extra Large Handbag does not exist!!!" They need to correct their Website to reflect that real/actual size" of this Handbag. I submitted a review (which was negative) as it is also reflected on their Website to do so and I read (via Co-Pilot) they do not post any negative reviews although they ask for your "honest opinion" of your experience with the item that you ordered and received because, it hurts their sales. Overall, I receive satisfactory results from Macy's, but this time unfortunately, I was not pleased with what I received since the size of it is a misrepresentation and they do not want to change it. So, with that being said, please be advised that if you want to purchase this item, you will not get what is stated in the description because, it is "definitely not accurate." Good luck, if you order this Handbag.
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