Looks like I am having the same experience as everyone else. Ordered in the store and told I would have purchase w/i 7 days. Store clerk lied. While checking online tried to communicate with “bot”, but they hung up on me. Tried calling 1800 number, but ended up with someone who only handle “online” purchases. Now I remember why I do not shop at macys anymore. Terrible customer service.
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Shop online at the world's largest department store; an extraordinary assortment from all the best brands in fashion for him and her, everything for home, cosmetics & fragrances and jewelry.
