Horrible customer service!!
Macy's has not created management to address the customer's complaint. It is extremely difficult to get results. Not a customer friendly department store. Thats the reason that their stock is trading at $22 and Dillards at $599. They will have one less customer and continues to bankruptcy. I have written to their board because the issues I had. No answers. You should send your complaint to them too and may eventually get an answers as they see more and more complaints.
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Shop online at the world's largest department store; an extraordinary assortment from all the best brands in fashion for him and her, everything for home, cosmetics & fragrances and jewelry.
