Terrible customer service. Ordered a child's lunch box for school on 11th August, estimated dispatch 14th-18th August. I only received the item on 4th September! Far too late for school. I sent several emails, kept getting told it would be delayed but wasn't given an estimated date. Had to buy another lunch box for school starting. When it finally did arrive quality is just OK, poor quality zip used which oddly overlaps a few inches, looks like it's been sewn on wrong. Would be very difficult for a child to open. Would never have ordered if I knew what the service was like. I've noticed several replies to other bad reviews stating emails were sent out of business hours so weren't replied to, seems odd that a business doesn't pick up their emails the next day.
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