Responses to reviews by seller on here are fabricated to make the seller seem reasonable. Customer service is not acceptable and I have reported to trading standards, they commented I was being abusive I absolutely was not I called their service a s**t show because it is. I initially gave a 5 star as they seemed to be quite on it and reasonable having sent me the wrong order initially they ‘gifted’ me the incorrect order which I can’t use and used this as some sort of anchor to why they wouldn’t sort out the replacement order which is equally as unusable having now wasted nearly £100 on items I can’t use and not providing any resolution. What ever the response is this time will not be accurate reflections of discussions and I dare say that the other customers that have left poor reviews were/are in the same boat I wish I’d seen these reviews however on the website there are only positive feedback posts.
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