Worst rental experience we have ever had. We arrived and no games and TVs work. Fridge did not work, ruined our food we bought. No one can come fix this until Monday when we arrived on Friday.Call about pool heat, and they claim it is 350 bucks extra. I ask them why it isn’t complimentary at this point when nothing else here works. They say they can’t help me.I tell them to do the heat. But we have multiple families here and I can’t change my friends card on file. So I say to wait until I ask him and they go and charge my friends card 400 not 350 for heat. Then they do not answer me. No manager is available to handle anything or fix anything. This is the worst run place ever. They also go and tell me pre checks were done on all the TVs and games by their team. Funny somehow it all broke between when they checked on Friday until we arrived on Friday. I have asked over and over to speak to a manager and I am told I can’t. Avoid this place at all costs!
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2-15 Bed Vacation Rentals located within Reunion Resort, Windsor Hills Resort and Champions Gate just minutes to Disney World. Best Price Guarantee!
