Major issues with access to a gated community where the home was located. Magical Vacation Homes not helpful at all with this issue which is a shame as they were helpful resolving other issues.RESERVATION ID 81668201021 Jack Nicklaus Ct The resolution was simple - provide me with a pass to hang in the car (which other residents had) which automatically opened the gate but you refused saying they are for 'owners' only. I paid a lot of money for a 15 night stay to be resident in Bears Den - I expect the same priviliges as owners not to be treated as a second class citizen! I felt fobbed off. You provided a 4 digit gate code with the reservation and told to enter that into the keypad - no keypad, later to be told that was for another community not Bears Den. I was told to use the other gate which was open - not true thats an exit only gate which closed automatically. You sent me to the Bears Den clubhouse but they immediately said they couldnt help as I wasnt renting via them and it was for you to sort out. I was told by you to 'be patient' but it wasnt just me I was stuck behind other visitors (e.g. vans and trucks) who also has trouble with access. All told a very frustrating and unsatisfactory experience which i wont be repeating.
Claim your business profile now and gain access to all features and respond to customer reviews.
2-15 Bed Vacation Rentals located within Reunion Resort, Windsor Hills Resort and Champions Gate just minutes to Disney World. Best Price Guarantee!
