magicjack.com

1.7
1.7 Based on 32 reviews

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Jonathan Seraphim
Magic Jack is garbage

Magic Jack is garbage. The software routinely resets itself, blocking everything else on my computer, demanding that I plug in the device, which is already plugged in and installed. It doesn't appear to be able to find it, and the only way to get rid of the window blocking my workflow is to turn off the Magic Jack software entirely; making it useless to receive calls on my US number. What a waste of money! So I use it on my cell phone, where I receive SPAM calls almost daily. This Piece of Crap company does everything possible to not provide any customer service, and the service they do provide is no better than their library of time-consuming and useless articles. In order to get any tech support they demanded I log on to their system, call them, and leave a recording, since they are closed during my normal waking hours. Customer Service and Tech support departments that operate so predatory against their customers do not deserve to stay in business! I wouldn't recommend Magic Jack to my worst enemy, but it allows me to keep my old phone number while living overseas. That's the only benefit, one I am going to try to steer around.

1
Date of experience: Dec 23, 2025

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