Before you purchase this item, try calling their customer service. They will put you on hold until you get tired of waiting and hang-up. The MagicJack is very glitchy and can give you fits to get it to work. I found that it will work as long as it is connected to your computer and that means if you turn off your computer you also turn off MagicJack. There is a way to connect it without hooking it up to your computer but that is when it becomes unusable by cutting off your service. you can reboot it, and the service returns for about ten minutes and needs rebooting again. I spent days trying to talk to their customer service with zero results. One last bit of info. When you return it, your phone number stays on the device. This is not a small thing if you have paid them to port your phone number.
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