They used to be a great company when they were called Magick Planet. Tried to order from them last year, they refunded the incorrect item without even telling me at first. Then they tried to get me to pay for the correct one, but I said it was their mistake not mine. A month or more after that they finally refunded/cancelled my order.I completely forgot about that incident & ordered from them in April. A whole month later I asked where my items were. They said they were backlogged. I asked 2 weeks later; no response. TWO MONTHS after I placed my order they reached out to say I should have my items in a week or two. THREE MONTHS after placing my order I threatened to sue them. They cancelled & refunded my order almost immediately. Slimy a-holes.
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