If I could give zero stars, I would. I don’t even have the mental energy to go over my story but I promise you it’s crazy enough that you can’t make it up. First, order was very late when I finally received it. Late enough that I couldn’t use them for what I ordered them for. Second, I only received half of my order with no warning and no refund option. Third, called multiple times during their “business hours” (they only have a 4 hour window to answer their phone). After approximately 15 times calling over the course of several days, I was able to speak to someone twice. One was to report half my order missing, given some story about their system being down and to call back after the weekend. Called the following Monday, and for the next 5 days. Fourth, when they decided to answer their phone again, I received no apology, and told that “they were a small company, and that they were behind on orders.” I told them to give me an option to make the situation right. I was offered my items or a refund. I chose the refund. I was told that I would get a refund within 7-10 days.” That was over a month from this date. Fifth, still no refund. Their only intentions are to scam and rip people off. So incredibly sad. Reported to BBB. Karma will eventually catch up to them…
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