Ordered some books and other small items during a promoted sale in September with shipping listed as 5-7 days. Contacted customer service in October, November, and December, each time with a representative assuring me they were waiting on one thing and it was about to ship. Finally asked that they ship what they have and refund the rest, after which they marked the entire order "cancelled" but have not yet refunded the money I spent there 5 months ago. Scam company, definitely not a magickal experience.
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