I placed 2 orders, one on October 1, 2024, and a second one on October 2, 2024.They claim orders will be sent out in 1-7 business days. After several business days and no contact I wrote them. You can never get anyone to answer their phone, as I had made no less than 10 calls... all going to voice mail.They assured me via email that my product was going out on October 11, 2024.After no confirmations, I attempted to cancel 1 card payment, as the other 1 required written dispute which was too much work... I'll just suck it up.Throughout the month there was exchanges back and forth via email, but still no mailing of product. Out of nowhere, I got an email saying they were mailing my product. Yeah!I checked SHOP, and nope, they only made a label. Finally, today, I got someone to answer the phone...October 30, 2024...some 26+ business days later. Unfortunately, the receptionist said they had only printed a label, but some of the product was not at their location yet...whatever that means.She had no idea when the product would arrive, or when it would go out. Geez!I then informed her that I had disputed one of the charges, but was willing to pay for that one right now so I didn't lose my place in the cue. She said please hold. 5 minutes into holding I got emails saying my money was returned for both orders. When she came back on, she said that Majick could no longer do business with me because me disputing the charges makes their company look bad!?EXCUSE ME?IT'S NOT the lack of communication, the empty promises of speedy delivery, the availability of listed products, or even the deception of printing labels for products you have no intention of shipping...it's me trying to recoup a portion of my money, in which I was willing to pay for with a different card if they were indeed going to ship it....which they weren't!STAY AWAY FROM THIS COMPANY, THEY HAVE NO INTEGRITY AND BAD BUSINESS PRACTICES!
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