I placed an order on September 30. After a couple of weeks, I sent email inquiring about the status of my order. Diane in customer service told me that my order would be coming this week. They didn't expect the item I bought to sell as it did and they sold out in their main warehouse. Restock will arrive beginning of next week.I have emailed them twice more this month to get an update. Every reply has been from "Diane" saying sorry, that my order will ship this coming week. This week I emailed them again and they replied that I could cancel and request a refund for the item or they'd ship the in-stock item while I waited for the other item. I requested the refund. I immediately got an email saying they’d canceled my order and had issued a refund. I have not seen it yet.*Obviously, this is a company to avoid. I wish I had read the reviews here before placing an order. *UPDATE: I did receive my refund to my credit card, minus a couple of dollars, a few days later. I have no idea why the deduction but glad that I got my money back. This doesn't change my review. I still would avoid this company.
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