magick.com

1.2
1.2 Based on 200 reviews

...

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Larissa Brown
I would offer no stars if possible

I would offer no stars if possible. I ordered three items back in April. After several weeks of emailing back and forth with their customer service, I received a 3% refund and a promise that I'd receive my decks as soon as possible. They are always claiming that shipping is delayed because of their 30% sale. This is their constant excuse and always their form letter response every time you email them. Finally, in July, I received 2 of the three decks. When I reach out again to inquire about the third deck I received their form letter response and no follow up. I have been trying to resolve this matter since July with zero response from the company. I wish I had looked up their reviews before I let them steal $30 and 5 months of being lied to. Avoid them at all costs.

1
Date of experience: Sep 10, 2024

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