magick.com has to be the WORST metaphysical supply company I have ever dealt with.They had been having a 30% off sale which is apparently still ongoing though seems to have a ticker that indicates the sale will end in 5 hours, which I am pretty sure it said a few days ago too and apparently had no idea how to handle it. So my order from March 16th that had the label printed with your order is on the way around April 17th STILL has not shipped. I have contacted them multiple times. They keep apologizing for the delays from the sale and from the warehouse restocking because of the sale etc. Okay like if you can't handle a sale to the point that orders are sitting around for nearly TWO MONTHS - then they need to end the sale early and not float it for months on end and if stuff is out of stock then it should be out of stock on the website. If it is out of stock to the point of having to wait two months then refund the out of stock items. I just told them to refund me, which I am still waiting for because the warehouse doesn't update tracking info so it could plausibly be in transit, but doubtful. if I have not received anything further I am going to call my bank and do a chargeback. I hate to do that. I am MORE Than understanding of the hiccups in running a business and all the moving parts, but this is inexcusable. I understood at first, but why print a shipping label if its not going to be ready to ship for another month??? Last inquiry said probably another two weeks.They offered me a 5% discount for my troubles like no just refund me and I am never shopping here again. Also I would not recommend them at all.
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