Found what I thought was a great deal on a book- so I ordered it. When I didn't get any info after a week about my order, I looked for reviews, and found that they're scam artists. Check their BBB ratings. I made screenshots of the complaints (that this company draws out the process of shipping, then gives fake tracking numbers, lies to customers, lies to shipping companies, and tries to extend the whole game until it's too late to do a chargeback or refund). I send an email saying that they were taking too long with shipping and that I wanted a refund, and waited a week. I then called my bank, told them about the lack of response, showed them the reviews, and initiated a chargeback. I got an email a week after THAT from magick, apologizing and saying they'd initiate the refund (which they did not). A week after THAT, I got a shipping notice for the book. It's now been 2 weeks, the tracking number is obviously fake based on the lack of movement through USPS. My bank is great, they gave me the money back and I ordered the book from another company.
Claim your business profile now and gain access to all features and respond to customer reviews.