Magic Notes summarizes the note as well as provides the complete transcript of recorded conversations. It is a real time saver. In addition I can dictate notes from clients that were not recorded and get summaries and transcripts. I can use the prompts to change the outputted data to what I need if I need something different from the provided templates. The liaison from Magic Notes is responsive for any challenges encountered. I love this product and the ability it has provided with notes -- the time savings for me is great.
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Magic Notes is an AI powered tool which saves support workers a day a week on average.
Finally, people can focus on delivering human-centred support rather than admin.