mailchimp.com

2.7
2.7 Based on 546 reviews

...

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Darnell Ferguson
Waste of Money. I called their sales team and asked them specifically if my industry (research compo

Waste of Money. I called their sales team and asked them specifically if my industry (research compounds), were against any policy compliance. Informed them that Klavio had an issue and wanted make sure Mailchimp did not before I signed up with them. I then spoke with an account manager and he also assured me that my industry was okay. I then signed up, and paid my dev team hundreds of dollars to create automations and templates. After 10 emails were sent out, I get a message from compliance that says I'm being suspended due to my line of business. I tried to plead with them but they just kept emailing me the same copy and paste BS not ackowledging that multiple people on their team misinformed me probably just to get a sale/commission. Do not work with these people.

1
Date of experience: Jan 30, 2026

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