I placed my order on 4 January, and the tracking indicates that it was delivered to an incorrect address on 12 January, signed for by someone I do not know. I reported this right away. Despite having clear evidence, I received no updates for several days, no apology, and no solution, while still being charged. The item was intended as a birthday gift, which I missed. When I followed up on 17 January, I was told to wait even longer, given no alternatives, and denied access to investigation notes unless I submitted a formal request. As the seller, the responsibility for delivery lies with the retailer. This situation was managed very poorly, and I still have not received a resolution.
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With over 6 million dispatched orders to over 120 countries Worldwide, Mainline Menswear are Official Stockists of over 12,000 Products from 85+ of the World's Best Menswear Brands Online Including: Hugo Boss, Armani, Ralph Lauren, Nike, Adidas Originals, Fred Perry, Lacoste, Diesel, G Star, Levis, CP Company, Versace and many more.
