make.com

3.5
3.5 Based on 81 reviews

...

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Alanna Barnes
Isuees in support requiring attention

Great platform that has recently started spiring out of control. Especially with customer service.Customer service simply does not respond, for days and in some cases weeks regardless of numerous follow up and tickets. Then 4-5 days later send you an email saying you have not responded to them and they close the ticket, even though I send you multiple emails asking for follow-up and let you know the issue is not being resolved.Marking this 1 star hoping somebody at make will see this and investigate. Your system is either not receiving messages from customers, or somebody in your Support team is intentionally not doing their job.

1
Date of experience: Nov 17, 2024

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