These are excellent mats, we ordered 4 of different sizes, all high quality. Furthermore the customer service from 'O' was really appreciated as he was particularly helpful & gave good advice.However very frustrating, the contract you have with the courier is disappointing & dismal, the mats were collected on the Friday & sat in DHLs depot until Tuesday - 4 days wait... OK it was a Bank Holiday but Evri, Yodel, Amazon didn't stop delivering... needs addressing. Furthermore the plastic packaging was torn & partially open, so very poor packing, - also the clown who packed them, 'tied' each one round with selotape, I now have 4 mats with lines of sticky residue from the tape & it's not easy to remove - which I shouldn't have to.Summing up, great high quality mats, great customer service, extremely poor packaging & choice courier service...
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Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matting, we can assist with all of your matting needs.
