We ordered a 30mm deep mat to fit a purpose made mat well. The well is the width of the door and tapers along one edge, so we sent a template in for the mat to be sized against. It fits perfectly and looks great. There was an error during the processing, but when I contacted customer services they listened carefully to my request, provided a clear explanation of what to do next and resolved the issue speedily and with no fuss. An example plenty of other customer service teams could learn a lot from. Will definitely come back to MAE for our next order.
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Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matting, we can assist with all of your matting needs.
