makeanentrance.com

4.7
4.7 Based on 201 reviews

Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matt...

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EncestralZ32
sent wrong sized matt twice, then offered DIY solution, then ignored

made an order (5103607) and they sent it the wrong size and printed in mirror. They sent a replacement, also the wrong size.I reported this and they offer to send me strips of coir to make up the difference and cut myself with a stanley knife. This is not what I expected, as I paid for a bespoke sized mat which should have fit exactly, not to be sent an incorrectly sized matt (twice) and then offered strips of coir to make up the difference.the strips of coir were never sent to me (been waiting a month now) so hence the 1 star review. All I received from this shoddy company was incorrectly sized matts.If you can't make things to measure, then dont advertise it as such or allow customers to specify dimensions if you are incapable of sending the matt at the requested dimensions.

1
Date of experience: Apr 15, 2025

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Business Details

  • Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matting, we can assist with all of your matting needs.

  • email help@makeanentrance.com
  • call 02088195869
  • language https://www.makeanentrance.com

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