malaysiaairlines.com

1.4
1.4 Based on 283 reviews

...

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Carrie Ann Smith
Issues with frequent flyer program

My concern is with the frequent flyer program. I must caution members that it can take a long time for miles to be credited to accounts. Additionally, the contact center staff are poorly trained, resulting in inconsistent advice. The overall service standard is likely the worst among airlines.

1
Date of experience: Oct 14, 2025

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