While I absolutely love these scrubs, there are a couple of issues, specifically with the company. They are listed below:1. As an international customer, they do not offer exchanges (only returns/refunds) -- I purchased a pair of pants that fit really well, but they were a tad too short. I wanted to exchange them for a different length, but I am not eligible for this as I am an international customer (Canada). I returned the pants, hoping to reorder the pants in a different length. I went to reorder and realized that I am now stuck with a $15 shipping fee that I did not have on my original order. I understand that ordering only the pants does not meet the $75 minimum for free shipping, but it feels like a scam that I cannot reorder a different size pair of pants. I have shopped internationally quite a bit, and have NEVER experienced this with any other company. Feels very scummy and scammy. 2. They do not offer any codes! I did not receive my 10% off first order discount code until after I placed my first order, and I now cannot use it!3. When a bad review is written, it is placed at the very back of reviews, and is very, very hard to access for other viewers who may be looking for honest reviews. 4. Some items are not as pictured. I ordered the underscrub top, and even though it shows that the item has thumb holes, the shirt that I received does not have thumb holes.. I am very disappointed in this.Although I love the quality and look of Mandala scrubs, I do not feel that I will ever buy from them again (unless issues are resolved), and cannot morally recommend this company to anyone else.
Claim your business profile now and gain access to all features and respond to customer reviews.
