Terrible experience! Horrendous customer service. They’d be better off not responding at all! They keep apologizing in poor English, but won’t do anything to help you. My address defaulted from 37 E to 37 W , and I contacted them the moment I paid. They said there was absolutely nothing they could do until I received the items. (How do you receive the items if they are going to a wrong address?) They advised me to contact the shipping company. UPS wanted to charge me $7.99 for the delivery address change, but I set up a free UPS account with a correct address, and managed to get the items delivered. It was thanks to UPS, not Mandala Scrubs, though.
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