I could not recommend anybody trusting their money to Pru, as whilst it is exceptionally easy to give them your money, further down the line when you or your family might need it and it is perfectly within your right to have it, Pru will keep hold of it for as long as they possibly can. They will lie to you about dates when you will receive it and they will constantly use any tools they can to delay paying it out.My mother passed away last summer and left us a pension held with the Pru, despite myself and my sisters giving the Pru all of the information and documentation that they need to pay us this money which is legally ours, they continue to delay and misinform us day in day out. Pru have confirmed several times that they have everything from us that they need, and they have told us that they would be paying out on a date which at the time of writing is 9 days in the past. For various reasons we need this money and yet nothing we say to Pru will result in them giving us any sort of reliable information as to when we might receive it. The only possible reason for this is that they want to keep the money as long as possible regardless of how this might affect us. It is impossible to speak to anybody at Pru who can actually give us any useful information let alone actually help us to resolve this issue. My advice would be to put your money elsewhere and to avoid Pru at all costs.
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We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products.
Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.See more
