I have an AVC in place with my employer which is paid monthly in the Pru pension. I have been paying in for two years and logged on to the web portal to review how my investment was performing. I could see some of the monthly contributions but the last payment was four months ago. When I questioned why it was taking so long for payments to appear I was told there was an issue with my national insurance number supplied by my employer. This is quite honestly the slowest most unresponsive financial services company I have dealt with and when are lucky enough to get a response I think it is drawn from a tombola. Good luck!
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We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products.
Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.See more
