Been trying to deal with them for nearly a year regarding my deceased father’s policy. Had a letter regarding payment and accepted the amount contact since has been hard. Been waiting for information for over 1 month keep calling and get told it’s been raised and i’ll know more within 48hours 4/5 days later nothing. Promised a call back that never comes and the customer service is appalling asked to speak to a manager numerous times to no avail, contacted the ombudsman and my solicitor now
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We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products.
Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.See more
