I withdrew my funds from M&G on 6th October and was told a cheque was in the post. Over a week later—nothing arrived. When I called to chase, I was told they could process a bank transfer instead, only to be informed that I’d now have to wait another eight days for that to go through.So, I’m left waiting over two weeks to access my own money, with no urgency or accountability from M&G whatsoever. Every phone call feels like talking to a wall—no empathy, no ownership, and no willingness to fix their own failures.In 2025, this level of inefficiency is completely unacceptable. Most financial institutions can process withdrawals within 24–48 hours, yet M&G still operates like it’s 1995. I deeply regret ever investing with them and will never use them again.If you value your time, your money, and basic customer service—stay far away from M&G.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products.
Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.See more
